FAQ

FAQ

Frequently Questions

Have a read through our FAQs for more information and if you have any further questions and would like us to get in touch.

How do I sign up for Virtual Cards Africa?

Signing up is easy! Just visit our website or download our app, and follow the simple registration process to start using our services.

What types of utility bills can I pay on Virtual Cards Africa?

You can pay a variety of utility bills, including electricity, water, internet, and cable TV, across multiple African countries.

How secure are transactions on Virtual Cards Africa?

Security is our top priority. We use advanced encryption and security protocols to ensure all your transactions are safe and secure.

Can I use Virtual Cards Africa’s virtual card for international transactions?

Absolutely! Our virtual cards are designed for both local and international transactions, making online shopping and payments easy and secure.

Are there any fees associated with using Virtual Cards Africa?

We have a transparent fee structure for certain services. Please refer to our fees section on the website for detailed information.

How do I top up my virtual card?

Topping up your virtual card is straightforward. Just transfer funds from your Virtual Cards Africa wallet or link it to your bank account.

What kind of gift cards are available on Virtual Cards Africa?

We offer a wide range of gift cards, including retail, entertainment, and dining, suitable for various occasions and preferences.

What should I do if I encounter an issue with a transaction?

If you face any issues, please contact our customer support immediately. We are here to help resolve any transaction-related queries.

Can I access Virtual Cards Africa services from any country?

Currently, we operate in several countries. Please check our website for the list of countries where our services are available.

How do I keep track of my expenses and transactions?

You can easily track all your transactions and manage your expenses through our user-friendly dashboard on the app or website.